Find answers to the most commonly asked questions about our platform.
Whether you’re new to SEiNG Cloud or a seasoned user, our FAQs are designed to provide you with the information you need to make the most of our platform. From technical details to best practices, you’ll find everything you need to know to take your video experience to the next level. If you don’t find the answer to your question here, please don’t hesitate to contact our support team. We’re always here to help!
User Accounts
Commonly asked questions about managing your user account.
Connectivity
Connectivity and optimizing your network and internet for the best video experience.
Integration
Successfully add cameras and integrate our platform into your existing systems.
Pricing and Subscriptions
Information you need to know about our pricing plans, billing and payments, upgrading or downgrading your subscription, and more.
Security
Understand the security measures we have in place to protect your videos and data, such as encryption and secure streaming protocols.
Tecnhnical and Support
Information on the technical details of our platform, troubleshooting tips, and instructions on how to contact our support team for further assistance.