All updates – both for security and new features – are included in your SEiNG subscription. Our transparent subscription pricing has no tiers or unexpected costs, so all customers have access to the most secure and feature rich version of the software.
Never again worry about manual updates. Our cloud-native CCTV platform automatically applies security patches, performance improvements, and new features to ensure your system stays secure, efficient, and up-to-date – without costing your IT team time or extra money. Whether it’s connected cameras, gateways, or the cloud platform itself, SEiNG handles it all as part of your managed service.
What SEiNG updates should I expect?
With SEiNG, your system is continuously maintained and improved through automatic updates. These updates fall into three main categories:
Security Updates:
- Regular patches to protect your platform, cameras, and gateways from vulnerabilities.
- Updates to encryption protocols, authentication methods (e.g., 2FA, SSO), and access controls to keep your data secure.
Automatic security updates are essential in maintaining a robust defence against the latest threats. By consistently updating your system, we help safeguard your data, ensuring it remains secure. This proactive approach not only protects your business but also provides peace of mind, knowing your system is always current. Visit the SEiNG Security Centre to learn more about:
- Platform features
- Software development
- Vulnerability reporting
- Vulnerability disclosure policy
- Accreditations
Performance and Stability Enhancements:
- Optimisations to the platform and connected devices for smoother video streaming, faster load times, and improved reliability.
- Bug fixes and reliability improvements to minimise downtime and ensure your system runs efficiently.
Feature Enhancements and New Capabilities:
- Rollout of new tools, analytics, and platform features.
- Improvements to the user interface and management dashboards.
- Enhancements that improve your ability to monitor, analyse, and respond to events.
Why do automatic updates matter in Cloud CCTV?
Cyber threats evolve constantly, and outdated software can leave systems vulnerable. With SEiNG, automatic updates ensure your CCTV platform remains secure, compliant, and efficient — protecting your business and giving you peace of mind. You don’t need to install anything yourself, and updates are designed to minimise downtime while keeping your system secure and fully functional.
How are SEiNG updates communicated to users?
When we update SEiNG, expect an email outlining what has been upgraded. If it is a new feature, we will release support guides and videos to help you make the most of what’s new – and of course, SEiNG support is always on hand to help.
What else is included in my SEiNG subscription?
In addition to feature and security updates, your subscription payment includes:
- Use of the whole VMS: centralise your CCTV across your sites and find the live or recorded footage you need, fast.
- AI-backed analytics and alerts: from object detection and counting to heatmaps, analytics can be tailored to your business needs.
- Proactive system health monitoring: go beyond email alerts when a device is down. We’ll troubleshoot and try to resolve it for you, only reaching out if we need to.
- Cloud storage at our UK data centre: keep your data GDPR compliant and secure.
- UK-based support: our team is on-hand to help you when you need it. You can also access guides and videos any time in our support hub.
How much does SEiNG Cloud CCTV cost?
Prices start from £5/month per camera, depending on your existing setup and requirements. Why not request your tailored SEiNG quote for more information?