Support guides: make the most of SEiNG

SEiNG makes investigations effortless with Cases: your tool for tracking and managing investigations with your team, all in one place.

Get a visual overview of devices at your site with SEiNG’s map tool. Upload maps or floorplans and plot your cameras and their field of view, to help you identify blind spots, optimise coverage, or plan the ideal camera layout.

Creating and managing new user accounts.

Follow these steps to install SEiNG as an app using Microsoft’s Edge browser on Windows.

Installing SEiNG as an app onto your mobile device is a simple process, this can be helpful for end users who want quick access to the SEiNG service on their mobile and/or tablet device.

Follow these steps to install SEiNG as an app using Google Chrome on Windows.

Learn how to manage CCTV devices in SEiNG, from monitoring device health and live feeds to organising cameras by site and group in one simple cloud platform.

Your Dashboard is designed to give you an at-a-glance overview into site health, as soon as you log in.

Find footage in just a few clicks with SEiNG’s AI-backed smart filters.

Define custom role based access for your users.

For added flexibility, SEiNG supports custom roles, allowing you to tailor permissions beyond the default options.

SEiNG Alerts and Analytics help you stay on top of your sites by turning surveillance data into actionable insights. This guide walks you through setting up CCTV alerts, monitoring activity, and using analytics to make faster, smarter decisions.

Two-factor authentication, or 2FA, adds another layer of security to your personal information. We highly recommend setting up 2FA for your SEiNG account.

Two-factor authentication, or 2FA, adds another layer of security to your personal information.

Enable Single Sign On functionality in SEiNG.

Allow external users and devices access to a live view of selected cameras.