To genuinely support Cyber Essentials Plus, certain security capabilities are essential from your Cloud CCTV platform.
Secure Configuration by Default
Cyber Essentials Plus requires devices to be securely configured from deployment.
Your cloud CCTV platform should enforce hardened default settings, restrict unnecessary services and remove insecure legacy protocols. Strong password policies should be built into the platform — not dependent on manual configuration after installation.
A secure-by-design architecture significantly reduces the risk of misconfiguration, which is one of the most common causes of assessment failure.
Strong User Access Control (SSO and 2FA)
User access control must align with modern identity standards. Integration with Single Sign-On and enforcement of two-factor authentication ensure that shared credentials and weak access practices are eliminated. Role-based permissions and full audit logging provide accountability and traceability - both critical during assessment.
Whilst most Cloud providers offer strong access controls compared to legacy on-prem systems, some providers don’t offer it within their standard tiers, meaning you’ll have to pay more. Other platforms like Videoloft don’t currently have Single Sign On at all. In contrast, as a secure cloud CCTV platform, SEiNG offers Single Sign On and 2-Factor authentication to all users – and will even help you set it up.
Automated Patch and Firmware Management
Patch management is one of the most heavily scrutinised areas during Cyber Essentials Plus assessment.
A compliant VSaaS solution should deliver automatic security updates without relying on manual intervention from your IT team. Removing the need to maintain on-prem recording servers reduces the risk of missed vulnerabilities.
This directly supports the patch management control area and eliminates one of the most common weaknesses found in traditional CCTV environments.
Encryption and UK Data Residency
Cyber resilience also depends on how footage is transmitted and stored.
Your cloud CCTV platform should provide end-to-end encryption. For UK organisations, local data residency can simplify governance and reduce compliance complexity. Choosing a UK-focused cloud CCTV provider such as SEING provides assurance that surveillance data is securely stored within the UK.
Proactive Monitoring and Managed Support
One of the biggest risks with on-prem CCTV systems is silent failure, where recording stops or devices become vulnerable without immediate visibility.
A robust VSaaS platform should include continuous system health monitoring and managed support. This ensures vulnerabilities, outages or misconfigurations are identified and resolved quickly, rather than being discovered during audit or after an incident.
With SEING, proactive monitoring and managed support are included as standard, reducing operational burden on internal IT teams while strengthening compliance readiness.