What is Cloud CCTV?

The evolution of Cloud CCTV

Cloud CCTV systems began with the shift from analogue to digital surveillance in the early 2000s, marked by the introduction of IP cameras. These cameras transmitted footage over a network, eliminating bulky VHS tapes and enabling remote access through Digital Video Recorders (DVRs) and Network Video Recorders (NVRs).

Whilst these technologies improved recording quality and flexibility, they still required on-site management and were limited by network infrastructure. As the 2010s rolled in, the cloud revolutionised the technological landscape, with video surveillance benefiting greatly by allowing businesses to break free from the physical limitations of traditional hardware.

This led to the development of cloud cameras and cloud NVR systems, where all data was processed and stored off-site, streamlining system management and making remote access more seamless. These cloud solutions provided automatic updates, enhanced user interfaces, and scalability, making them increasingly attractive for both businesses and consumers.

Bringing us to today, where true Cloud solutions like SEiNG are leading the way in the VSaaS space, providing a security platform with a web-based management interface and all data storage off-site. As businesses increasingly adopt cloud-based video surveillance, the integration of Intelligent Automation (IA) is transforming these systems from passive monitoring tools to proactive security solutions.

Watch 5-minute Cloud CCTV demo

How does Cloud CCTV work?

A Cloud CCTV platform like SEiNG converts recorded footage into digital data and securely transmits it to cloud servers for storage and management. By leveraging Intelligent Automation (IA), the platform can automatically organise, analyse, and optimise surveillance data, overcoming the storage limitations of on-site solutions. Users can securely store, access, and manage their footage remotely, while encrypted connections ensure that data remains protected during transmission.

In Cloud CCTV platforms, the following components work together to ensure reliable data handling:

Video Capture and Transmission

IP cameras capture video footage and convert it into digital data for transmission. The data is encrypted both at rest and in flight to maintain security.

Cloud Storage and Management

Secure data centres with multiple security layers form the backbone of cloud storage systems. Smart bandwidth management features help optimise data transmission. The systems also feature local buffering capabilities to prevent footage loss during a potential internet outage.

Web-based Reviewing Platform

Users can securely view live or recorded images from anywhere and at any time through a standard web browser, without the need for additional software or apps. With full access to a range of sophisticated search features using the latest AI-powered video analytic technology and object classification.

What are the key benefits of Cloud CCTV?

Cloud CCTV systems offer a more flexible and reliable video surveillance platform, overcoming many limitations of traditional systems.

CCTV that grows with your business: easily increase camera numbers and storage to meet changing business needs
Effortlessly manage multiple sites: Cloud CCTV offers an easy-to-use interface to help streamline multi-site management Immediate insight from anywhere: remotely monitor your premises in real-time
Integrate with other technologies: ideal if your business is moving towards Cloud infrastructure for other applications
Go beyond basic security with advanced features: take advantage of cutting-edge technology like ANPR, facial recognition, anomaly detection, video analytics and object tracking
Keep your data safe: Data encryption and replicated, highly available storage ensures your footage is protected from data loss, even in the event of hardware failure
Compliant VMS and data storage: Systems like SEiNG are PACE compliant. Additionally, UK Cloud CCTV storage is compliant with GDPR and other regulations.
Reduce hardware on-site: save space and lower ongoing costs associated with large-scale onsite hardware, including energy consumption, power, and cooling requirements. This results in a more sustainable, efficient and cost-effective solution for your business.

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Who Is Cloud CCTV For?

Cloud CCTV is beneficial for businesses across multiple industries, that require scalable and flexible security solutions. Advanced features can be tailored to meet the unique needs of your business.

Retail: monitor customer activity, prevent theft and ensure staff safety

Construction: manage health and safety requirements while protecting high-value assets from theft and vandalism

Hospitality: improve security, guest safety, and operational monitoring

Government: infrastructure to align with the Government’s digital transformation, encouraging maximum scalability and flexibility
Educational institutions: ensure campus security and monitor student safety

How Much Does Cloud CCTV Cost?

The price of your Cloud CCTV system will depend on your provider. However, as an example of Cloud video surveillance pricing, SEiNG’s VSaaS starts at £5 per month and includes everything from your storage at a UK data centre to upgrades.

Some Cloud CCTV providers require you to purchase hardware such as adaptor devices or advanced cameras. This will add to the cost of your surveillance system. Other providers like SEiNG are hardware agnostic and can work with your existing cameras, making it a more cost-effective option.

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On-Premise vs Cloud CCTV: key differences

Traditional on-premise CCTV systems use on-site physical recording devices such as Network Video Recorders (NVRs). This approach has storage capacity limitations and access can require specific client software.

In contrast, Cloud video surveillance systems eliminate the need for extensive on-site hardware and provides several key advantages:

Futureproofing your business from changing surveillance needs

When you choose a traditional CCTV system, selecting the appropriate server size to future-proof your business can be challenging. Too big, and you risk spending unnecessary funds. Too small, and you’ll have to restrict your storage and the opportunity to expand your system – or face significant investments in additional hardware.

In contrast, you only pay for what you need with a Cloud service and can easily scale with changing business requirements – whether that’s by adding cameras, increasing storage or expanding to another site.

Reducing hardware dependency - no need for DVR or NVR

Maintenance and updates: Cloud vs Traditional CCTV

Cloud CCTV systems offer streamlined maintenance and updates by transferring responsibilities to your service provider. As such, your organisation is no longer responsible for the upkeep of hardware components like servers and storage devices, nor do you need to worry about operating systems reaching their end of life (EOL) every few years.

With cloud VMS systems, your service provider ensures that software and operating systems are automatically updated, reducing the risk of security vulnerabilities and compatibility issues. This minimises the burden on your internal resources, offers predictable costs, and ensures you always have the most feature-rich version of your system.

On-premise systems require more hands-on management. Dedicated IT personnel are required to manage maintenance activities, taking the focus away from other business critical tasks. Ongoing maintenance may also result in unpredictable expenses, particularly if hardware repairs are required.

On-site equipment needed for Cloud CCTV

Businesses are adopting 'Cloud-first' strategies to reduce on-site hardware, particularly if provided by third parties. Hardware can be expensive to look after, requiring air-conditioned environments, IT expertise, cybersecurity protection and ongoing support. A cloud surveillance system removes the expense and ongoing costs associated with large scale onsite hardware.

The equipment you need depends on the system you choose:

Equipment needed to get started with True Cloud CCTV

True Cloud CCTV systems like SEiNG require no NVR or DVR, as all processing, analysis, and storage of your CCTV footage is in the Cloud. Therefore, you simply need your cameras and internet access.

If you have legacy cameras or require buffer storage, a small gateway box may be needed. This is easy to set up, simply plug and play (or, as SEiNG is a fully managed VSaaS, we can do this for you).

Equipment needed for Cloud-based CCTV systems

Cloud-based video surveillance systems require more on-site equipment compared to true Cloud CCTV like SEiNG. You may need an NVR or DVR to process and analyse your footage. Other providers also require you to purchase their cameras to access advanced analysis tools.

Accessing your CCTV footage

Your Cloud video surveillance system will enable you to remotely access your real-time video footage at the click of a button, anywhere that you have internet access. If you have multiple sites or require real-time monitoring, this flexibility is sure to help you manage your surveillance more effectively.

On-premise CCTV systems generally require you to be physically present or connected to your local system to view footage. Whilst you could configure remote access with VPNs, it adds a layer of complexity and is less seamless than cloud solutions.

Keeping your data safe

Your on-premise CCTV stores your data on-site in a standard DVR, NVR, or even in the individual camera. This may seem like a safer option for businesses handling sensitive information. However, it’s important to consider risks that could compromise the security of your footage – from hardware failures to theft and local damage.

With features like Single Sign-On (SSO) and Multi-Factor Authentication (MFA), storing data in the cloud instead will minimise the risk of data loss and enhance security through advanced encryption protocols, data backups, and regular security updates.

Additionally, cloud platforms often provide audit trails and monitoring tools, giving businesses full visibility of who accesses data and when. This not only helps protect against unauthorised access but also supports compliance with regulations such as GDPR. By leveraging these security features, organisations can focus on operational efficiency and real-time monitoring, knowing that their video data is stored safely and securely.

Storing footage intelligently and efficiently

Total Cost of Ownership: CapEx or OpEx in video surveillance

A traditional on-premise solution typically follows a Capital Expenditure (CapEx) model, requiring a large upfront investment to cover the cost of system components and infrastructure. In addition, equipment such as hard drives as well as on-going support and maintenance will also need to be accounted for.

The flexible nature of Cloud infrastructure means that VSaaS operates on an operating Expenditure (OpEx) model. There are often little to no upfront costs, instead a comprehensive subscription payment that covers both the initial investment and ongoing maintenance or upgrade costs. This is especially the case for hardware agnostic Cloud CCTV systems like SEiNG, that enhances your existing cameras saving you money on new hardware.

To determine whether a CapEx with an on-premise solution or a OpEx with Cloud CCTV is right for you, consider your Total Cost of Ownership (TCO). It’s likely that, over time, the additional expenses accrued from maintenance, storage and upgrades of an on-premise solution will make it more costly compared to the predictable subscription based OpEx model of Cloud video surveillance solutions.

How to choose your Cloud CCTV system

Choosing the right cloud CCTV system goes beyond picking cameras and software. It’s about finding a solution that aligns with your business needs, your team’s capabilities, and your long-term security goals.

A good cloud CCTV system should be easy to use, scalable as your business grows, and reliable enough to give you peace of mind. When evaluating options, consider factors like system performance, remote accessibility, integration with existing infrastructure, ongoing support, and total cost of ownership.

Taking the time to assess these elements upfront ensures you invest in a solution that works seamlessly, protects what matters most, and delivers real value for your business.

Let's look into some of these elements.

Cloud-based vs True Cloud CCTV: What You Need to Know

Not all cloud CCTV systems are the same. Cloud-based CCTV stores most footage on-site, sending only key events to the cloud for remote access. True cloud CCTV, by contrast, uploads all recordings directly to the cloud for analysis and storage, offering full remote access and centralised management.

Cloud-based CCTV

In a cloud-based video surveillance setup, most video footage is stored on-site—either on a Gateway Server or directly within the cameras. Only selected clips or alerts, such as motion-detected events, are uploaded to the cloud. This approach provides a hybrid solution, combining local control with cloud accessibility.

Benefits of cloud-based CCTV:

Local storage with cloud backup for critical events
Event-based uploads reduce cloud storage costs
Partial remote access to important footage
Suitable where internet bandwidth is limited

True Cloud CCTV

True cloud systems like SEiNG send all footage directly to the cloud, where it is securely stored, classified, and managed. There’s no need for large on-site servers, and the system can be accessed, monitored, and scaled entirely via the cloud platform.

Benefits of true cloud CCTV:

Full off-site storage for all video footage
Centralised management of cameras, alerts, and user permissions
Easily scalable as your business grows
Enhanced security with encryption and redundancy
Access footage from anywhere, at any time

Which is right for your business?

Choose cloud-based if you want a hybrid solution that keeps most footage on-site but allows selective cloud access.
Choose a true cloud VSaaS if you prefer a fully cloud-native system that is easy to manage, scalable, and fully accessible remotely.

mSaaS vs SaaS: Choosing the Right Cloud CCTV Model

When evaluating a cloud CCTV system, understanding the difference between SaaS and mSaaS is key to finding a solution that fits your business needs.

SaaS (Software as a Service) provides the platform for cloud video surveillance, but your team is responsible for setup, configuration, and ongoing management. This approach works well if you have a skilled IT team ready to handle technical tasks like camera commissioning, network configuration, and system troubleshooting.

mSaaS (Managed Software as a Service) goes a step further by combining the cloud platform with expert management and support. From installation and user training to ongoing monitoring and issue resolution, mSaaS ensures your system runs smoothly without placing additional burden on your staff.

Why mSaaS is gaining popularity:

Faster deployment – Your system goes live quickly without technical headaches.
Reduced IT burden – Your IT team focuses on strategic priorities, not CCTV issues.
Higher adoption – Staff are trained and confident using the system.
Proactive management – Monitoring and maintenance are handled before problems escalate.
Scalable and flexible – Easily add cameras, users, or sites as your business grows.

When choosing a cloud CCTV solution, consider your team’s capacity, technical expertise, and the level of support you want. For most businesses, mSaaS solutions like SEiNG provides a smarter, simpler, and more reliable path to secure video surveillance.

What technical support is offered with VSaaS?

Reliable technical support is crucial for ensuring the smooth operation of your cloud CCTV system. Look for providers that offer 24/7 support through multiple channels, such as phone, email, or live chat. The support team should be responsive, knowledgeable, and capable of addressing both urgent and routine issues. Additionally, ensure that the provider offers clear documentation, tutorials, and troubleshooting guides to help resolve common problems quickly and minimise downtime.

Data centre location, reliability, and redundancy

The location of your data centre is crucial, as it dictates which local regulations and data protection laws must be followed. It is advisable to use a data centre geographically close to you for this reason; SEiNG, for example, stores data at a UK data centre.

The reliability of the data centre directly impacts the uptime of your CCTV system. Be sure your Service Level Agreement (SLA) clearly outlines the provider's uptime guarantees, which should be at least 99.9% (SEiNG offers a 99.9999% uptime guarantee).

Redundancy is key to ensuring continuous service and data integrity. Your data centre should have backup power sources, multiple internet connections from different providers, and store your footage across multiple servers or locations to protect against data loss.

Additionally, a reliable data centre will have a robust disaster recovery plan, which may include regular or geographically distributed backups to ensure data is preserved in case of failure.

System updates and maintenance

When choosing a cloud CCTV system, it’s important to understand how updates and ongoing maintenance will be handled. A robust cloud platform should provide automatic updates, ensuring that you always have access to the latest features, performance improvements, and security patches without needing constant oversight. This not only keeps your system running smoothly but also protects against emerging threats and vulnerabilities.

Equally important is how updates are communicated. Your provider should offer clear, timely notifications before upgrades, along with documentation or guidance so your team understands any new functionality and can make full use of the system’s capabilities. Knowing what’s changing and why helps maintain operational efficiency and avoids disruption to daily monitoring tasks.

Regular maintenance and proactive monitoring are also crucial. Cloud CCTV platforms that include health checks, system diagnostics, and automated performance alerts allow issues to be identified and resolved quickly, reducing downtime and ensuring reliable video recording and playback. A well-maintained system not only improves security coverage but also maximises the return on your video surveillance investment, giving teams confidence that their cameras and software are always performing optimally.

Hostage-as-a-Service and Vendor Lock-In

Be aware of "hostage-as-a-service" or vendor lock-in situations when choosing your Cloud CCTV system. This occurs when a provider makes it difficult or costly for you to migrate your data or services to another provider. Some cloud CCTV services might use proprietary formats or restrict access to your data, leaving you reliant on their infrastructure. It’s important to ensure that your chosen provider offers flexibility, such as allowing you to easily export data in a standardised format and migrate to another service if needed. Always review the terms of service and ensure that you’re not committing to long-term contracts that could trap you into a single vendor, limiting your ability to switch providers as your business needs evolve.

Advanced features: real-time analytics and AI

One of the key benefits of cloud video surveillance is the ability to leverage real-time analytics, Intelligent Automation (IA), and machine learning technologies, providing deeper insights into business operations.

For traditional on-premise CCTV solutions, AI-powered video analytics were only available through high-end systems. Some premium cameras included built-in intelligence — such as motion tracking, people counting, or object recognition — but these came at a significant cost and still suffered from the same limitations as all on-prem solutions: data confined to local servers, complex maintenance, and limited remote access.

Cloud CCTV changes this completely. With a true cloud video platform like SEiNG, AI analytics can be applied to every camera in your network, not just the expensive ones. All footage is analysed directly in the cloud, allowing you to layer enterprise-grade intelligence onto ordinary CCTV hardware. This delivers smarter insights, faster decisions, and better operational visibility without the traditional infrastructure burden.

Key AI Video Analytics Features in Modern Cloud CCTV Systems

In practice, AI video analytics bring a new level of intelligence to everyday CCTV footage. Here are some of the most powerful features to look out for:

Object detection & classification: recognising people, vehicles, animals, backpacks, etc. See in action: watch 5-minute SEiNG video demo.
People counting & behavioural analysis: e.g. detecting loitering, crowd density, flow of movement.
Facial recognition / identification (where legally allowed) to identify known individuals.
ANPR (Automatic Number Plate Recognition): reading vehicle registration plates.
Anomaly detection: identifying unusual motion or behaviour, e.g. a person moving against flow, a vehicle in an area it shouldn’t be, or someone acting suspiciously.
Heat maps / dwell time analysis: to see where/when people spend most time.
Queue length estimation & wait time predictions.
Demographic inference: approximate age, gender, etc. (used in stores to understand customer profiles).
Object-left/removed detection: e.g. baggage left unattended or object removed from shelf.
Audio detection / noise analysis: detecting loud noises, breaking glass, etc.

Some Cloud CCTV providers like SEiNG also offer the option for bespoke analytics, if there is something specific your business needs.

Real-time benefits for business operations

When enabled in real-time, here are some of the advantages you should expect from these features:

Use Case	Key AI-powered Cloud CCTV Features	Business Impact
Retail	Queue detection, heat mapping, demographic analysis, people counting	Reduced wait times, optimised staffing, and improved in-store experience
Security & Loss Prevention	Object detection, anomaly alerts, zone monitoring, intrusion detection	Faster incident response and reduced shrinkage or unauthorised access
Facilities Management	Occupancy monitoring, heat maps, footfall tracking	Better use of space, improved traffic flow, and reduced operational bottlenecks
Health & Safety	PPE detection, crowd monitoring, hazard alerts	Enhanced compliance and a safer work environment
Customer Experience	Demographic insights, dwell time analysis, sentiment detection (where legal)	More tailored service, better engagement, and improved satisfaction scores
Maintenance & Fault Detection	Visual anomaly detection, object tracking, audio alerts	Reduced downtime through proactive issue identification

Considerations when using AI-powered CCTV analytics

Like any powerful technology, AI video analytics come with their own set of challenges. A strong internet connection and reliable bandwidth are key for smooth, real-time performance, and no system is completely free from the occasional false alert. There are also important questions around privacy, data handling, and how AI is used — especially with features like facial recognition or demographic analysis. The good news is that with a trusted cloud provider focused on security, compliance, and ethical AI, these challenges are manageable, allowing businesses to focus on the insights rather than the infrastructure.

5-minute video demo of Cloud CCTV features

Custom Integrations and Bespoke CCTV Development for Your Business

Every business has unique security and operational requirements, and standard CCTV systems often fall short. Custom CCTV integrations and bespoke development services allow your surveillance system to work seamlessly with existing infrastructure — including access control systems, alarm systems, POS terminals, and building management software.

With a provider that supports tailored cloud CCTV solutions, you can connect your cameras and cloud video platform to other business tools, enabling automated workflows, intelligent alerts, and real-time operational insights. For example, CCTV footage can link to access logs for instant verification, integrate with inventory systems to flag unusual activity, or trigger alerts when operational thresholds are crossed.

Investing in bespoke CCTV development not only enhances security system performance, but also improves efficiency, data-driven decision-making, and overall business intelligence. A customisable cloud video surveillance solution ensures your system can grow with your business, adapt to new sites, and evolve alongside emerging technologies, without requiring costly hardware replacements.

User set-up processes for Cloud video surveillance

A smooth and intuitive setup process is essential for getting your cloud video surveillance system up and running quickly. The platform should allow you to easily configure cameras, manage user access, and integrate with your existing infrastructure — whether you’re connecting ONVIF/RTSP IP cameras, using a cloud gateway, or deploying cloud-ready cameras. Clear, step-by-step guides reduce setup time and minimise reliance on technical support, while local expert assistance should always be available if needed.

SaaS cloud CCTV providers often expect organisations to handle much of the onboarding themselves — from user setup to connecting gateways and integrating cameras with existing infrastructure. This can be time-consuming and may require technical expertise that not all teams have in-house. Managed SaaS (mSaaS) solutions like SEiNG take on the heavy lifting for you. This includes configuring user accounts, managing permissions, sourcing cameras (if required), integrating existing cameras, and providing staff training. This hands-on approach ensures your cloud CCTV system is fully operational from day one, with minimal effort required from your team.

Learn more about SEiNG deployment options here.

Ensuring Usability and Operational Efficiency in Cloud CCTV

It is important to assess how easy it is to use your Cloud CCTV system every day. Look for a platform that works smoothly across desktops, tablets, and smartphones, to make it simple to view live footage, search through recordings, and adjust settings without needing a technical expert on hand.

A clear and intuitive video surveillance interface helps your team get things done faster. Tools like smart search, AI event detection, and customisable alerts mean you can quickly find the footage you need, respond to incidents in real time, and gain meaningful insights from your video data. Tools to help you share footage and collaborate on investigations should also be a priority - no more spreadsheets and information lost in email!

Good usability also means less time spent on training, fewer mistakes, and smoother workflows. A system designed for efficient cloud CCTV operations allows your team to focus on monitoring and decision-making, improving response times and making the most of your video surveillance investment.

How is GDPR Compliance and Data Protection managed in Cloud CCTV?

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 set out strict rules for handling personal data in the UK, including video footage captured by cloud CCTV systems. Organisations must ensure compliance to protect individuals’ privacy and avoid significant fines.

Key Principles for Cloud CCTV under UK GDPR

Lawfulness, Fairness, and Transparency
CCTV footage must be processed lawfully, fairly, and transparently. Organisations should clearly inform individuals that recording is taking place, typically via signage, and explain the purpose of surveillance.
Purpose Limitation
Data should only be collected for specified, legitimate purposes. Footage should not be used for unrelated reasons.
Data Minimisation
Only data necessary for the intended purpose should be captured. Cameras should be positioned to avoid capturing neighbouring properties or private areas.
Accuracy
Organisations should ensure footage is accurate and relevant and correct any errors promptly.
Storage Limitation
Personal data must not be kept longer than necessary. Implement automatic deletion or retention policies for cloud-stored CCTV footage. SEiNG users can customise their retention policy to ensure compliance with industry standards and data protection laws, plus business needs.
Integrity and Confidentiality
Appropriate security measures must protect footage from unauthorised access, loss, or disclosure. This includes encrypted cloud storage, restricted access, and secure transmission. SEiNG uses role based access controls, encryption, and has features like Single Sign On and Multi Factor Authentication built in to protect your data.

Data Protection Impact Assessments (DPIAs)

Before deploying cloud CCTV, organisations should carry out a Data Protection Impact Assessment to identify and mitigate privacy risks. This is especially important when cameras cover sensitive areas or use technologies like facial recognition.

Individual Rights

Individuals have rights under UK GDPR, including the right to access their personal data. Organisations should have processes to respond to Subject Access Requests (SARs) and provide copies of footage when required.

International Data Transfers

If using cloud services hosted outside the UK, organisations must ensure adequate safeguards are in place for transferring personal data, such as standard contractual clauses or cloud providers with UK adequacy recognition. SEiNG uses a UK-based data centre, ensuring that all CCTV footage remains within the UK and complies with UK GDPR.

What is SEiNG?

SEiNG is a true cloud video surveillance system that allows you to store, access, and manage your footage remotely - all without needing to rip and replace your existing cameras. With advanced machine learning capabilities, it provides intelligent insights tailored to your business needs, such as object recognition and anomaly detection, boosting operational efficiency.

Secure by design, SEiNG has industry-recognised accreditations including Cyber Essentials Plus, ISO 9001, and IASME IOT Cyber Assurance (L1), giving you peace of mind. Features like Role Based Access Control, Single Sign On (SSO) and Multi Factor Authentication (MFA) enhance access security, while automatic updates ensure you're always have the most secure version of the software.

A managed solution, SEiNG is ideal for busy IT teams and businesses looking to minimise heavy lifting while scaling across multiple sites. SEiNG will onboard and train your team, provide ongoing support, and crucially, proactively monitor your device health for you so your security system is reliable.

With its VSaaS model priced from £5 per month, SEiNG is a cost-effective option for businesses looking to access cutting-edge CCTV technology.

Watch 5-minute demo

A quick comparison of top Cloud CCTV systems for UK businesses

Cloud CCTV platforms are increasingly important for UK businesses, providing scalable, secure, and AI-powered video surveillance without the need for on-site servers. Here is a selection of leading providers, highlighting their key strengths to help you choose the most suitable solution.

SEiNG: Fully managed VSaaS with onboarding, training, system setup, and proactive monitoring carried out by a UK-based team; flexible, scalable across multiple sites, and fully compatible with any ONVIF or RTSP camera.
Videoloft: For legacy upgrades to the cloud without ripping out existing infrastructure. With AI analytics, multi-channel support, and compatibility with existing DVRs/NVRs.
Verkada: Enterprise-focused, all-in-one platform with integrated hardware and software, remote cloud access, and AI-powered analytics. 3rd party cameras supported for a license fee, though full features are limited to proprietary hardware.
Avigilon Alta: Enterprise-grade solution prioritising data privacy, regulatory compliance, and seamless integration with existing security systems.
Eagle Eye Networks: True cloud platform offering scalability and optional AI analytics.
Morphean: Cloud solution for medium to large organisations, with access control integration, intelligent analytics, and UK-based support.
Rhombus: Open, secure, and interoperable platform that integrates cameras, access control, and alarms; suited to mid-to-large organisations.
Milestone Kite: Cloud-native VSaaS supporting thousands of cameras, with heatmapping and occupancy insights for small to mid-sized businesses.
OpenEye: Cloud-managed video surveillance with AI analytics, scalable infrastructure, and suitable for hybrid or expanding setups.

Quick comparison table

Compare top UK Cloud CCTV systems at a glance:

Platform	Key Features	Ideal For
SEiNG	Managed VSaaS: onboarding, training, system setup, proactive monitoring; AI analytics; compatible with any ONVIF/RTSP camera; UK-based support and GDPR compliant data centre; No upfront fees; scalable	Multi-site businesses wanting fully managed cloud CCTV, remote monitoring, and AI-features with UK support.
Videoloft	Integrates with existing DVRs/NVRs; AI motion detection and people counting; multi-channel support	Small businesses upgrading legacy CCTV systems
Verkada	Integrated hardware and software; AI analytics; remote cloud access	Large enterprises needing a polished, all-in-one solution
Avigilon Alta	Enterprise-grade security; focus on data privacy and compliance; integrates with existing systems	Large enterprises with existing Avigilon cameras and other systems
Eagle Eye Networks	True cloud surveillance; AI analytics; scalability; 24/7 support	Businesses needing flexible, scalable cloud CCTV
Morphean	Cloud integration with existing IP cameras; minimal on-site equipment; data-compliant	Medium to large organisations
Rhombus	Open and interoperable platform; integrates cameras, access control, and alarms	Businesses wanting a unified security platform
Milestone Kite	Cloud-native VSaaS; supports thousands of cameras; easy remote monitoring	Small to mid-sized businesses
OpenEye	Cloud-managed video; AI analytics; scalable	Businesses seeking simple, scalable cloud CCTV

Read the guide: best UK Cloud CCTV systems

Conclusion

Cloud CCTV technology represents one of the most important advances in security surveillance. This rapidly developing technology is revolutionising how organisations handle their video surveillance requirements.

Increasing operational efficiencies, reducing infrastructure costs and enhanced data protection are driving the move to Cloud CCTV. It enables limitless scalability for multi-site applications.

Companies of all sizes can find great value in cloud surveillance systems because of their adaptable storage options, and the minimal need for operational support. Look for systems with an advanced replacement warranty.

Reviewing operational needs and trialling the best products will ensure companies select the most appropriate Cloud CCTV provider.

Frequently Asked Questions - Cloud CCTV

Cloud CCTV, or cloud video surveillance, stores and manages video footage on remote servers rather than on-site DVRs or NVRs. Unlike traditional systems, it allows remote monitoring, automatic updates, and AI-powered analytics, reducing reliance on physical infrastructure and enabling faster, more flexible access to footage from anywhere.

Cloud CCTV platforms use encrypted storage, regular backups, and secure data centres to protect footage. Access controls, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensure only authorised users can view or manage recordings, reducing the risk of data loss or unauthorised access.

Yes. Reputable cloud CCTV providers like SEiNG comply with UK GDPR regulations, including secure storage, retention limits, and audit trails. Cloud platforms often include encryption, access logs, and regular security updates to maintain compliance and protect sensitive business data.

Cloud CCTV allows centralised management of cameras across multiple locations. Users can monitor live feeds, review footage, and configure alerts from a single platform, improving operational efficiency, security coverage, and consistency across all sites.

SEiNG is designed to support multi-site businesses, overcoming the challenges of traditional setups. See it in action - watch the 5-minute video demo.

Many cloud CCTV providers support ONVIF and RTSP cameras, enabling integration of existing hardware. This allows businesses to upgrade to cloud-based monitoring without replacing all cameras, reducing costs and minimising downtime.

SEiNG is a true Cloud CCTV platform that is hardware agnostic and vendor neutral, supporting any ONVIF or RTSP camera. This simplifies set up, saves upfront cost, and reduces e-waste. Other providers like Verkada and Avigilon Alta also support 3rd party cameras, though full functionality of their Cloud VMS is limited to their proprietary hardware and additional costs may be incurred.

Traditional SaaS systems often require the organisation to manage setup and configuration, while managed SaaS (mSaaS) solutions provide hands-on support for onboarding, camera integration, user setup, and training. mSaaS reduces technical burden while ensuring full system functionality from day one.

Cloud CCTV can apply AI and machine learning to live and recorded footage. Features include people counting, heat mapping, anomaly detection, facial recognition (where legally allowed), and queue monitoring. These analytics provide actionable insights for security, operations, and customer experience.

Many cloud CCTV systems include local buffering or edge storage, ensuring video is temporarily stored on-site if the internet fails. Once connectivity is restored, footage is automatically uploaded to the cloud, preventing data loss.

Cloud platforms automatically apply software updates, security patches, and performance improvements, keeping the system up-to-date without manual intervention. Providers should also communicate updates in advance and provide guidance on new features.

Yes. Many cloud CCTV platforms offer API integrations and bespoke development options to connect with access control, alarm systems, building management software, and IoT devices, enabling automated workflows and enhanced operational efficiency.

Requirements depend on camera resolution, frame rates, and retention periods. Most platforms provide guidelines and tools to optimise bandwidth and storage, balancing video quality with operational efficiency. Features like event-based recording can reduce storage demands.

Learn more here.

Absolutely. With real-time analytics, heat maps, people counting, and smart alerts, cloud CCTV helps businesses streamline workflows, optimise staffing, reduce queues, and make data-driven decisions across multiple locations.

Challenges include reliance on reliable internet connectivity, potential latency for real-time analytics, hardware compatibility, and AI accuracy limits. Organisations must also consider privacy regulations and ensure staff are trained to use the system effectively.

Costs vary by the number of cameras, features, and support level. While cloud CCTV often has a subscription-based pricing model, it reduces upfront investment in servers and storage, lowers maintenance overheads, and enables scalable deployments across multiple sites.

SEiNG is a managed VSaaS best suited to UK multi-site businesses. Prices start from £5/month, with no upfront costs. Get your tailored quote.

Edge processing occurs directly on the camera or local device, analysing video in real time before sending data to the cloud. This reduces bandwidth usage and can provide immediate alerts. Cloud processing happens on remote servers, allowing more advanced analytics, long-term storage, and centralised monitoring.

Whether you choose fully managed (mSaaS) or self managed (SaaS) approach to your Cloud CCTV depends on your business needs and internal resources:

Fully managed (mSaaS): The provider handles onboarding, configuration, updates, system health management, and support. Ideal for businesses without technical resources, with limited time,
Self-managed (SaaS): Your team handles setup, user management, and maintenance. Suitable if you have IT expertise in-house and time to keep on top of your sites, devices, and system health.

Cloud CCTV stores all video footage securely in remote cloud servers, offering remote access, AI analytics, automatic updates, and centralised management across multiple sites. It’s ideal for businesses that want minimal on-site infrastructure and maximum flexibility. The main drawback is that it relies on stable internet connection - though reputable Cloud CCTV providers like SEiNG can work with you to maximise efficiency and reliability.

Hybrid CCTV combines cloud and on-premise storage. Critical or sensitive footage may stay on local DVRs/NVRs, while other video is uploaded to the cloud for backup, analytics, or remote access. Hybrid systems provide a balance of control, cost-efficiency, and accessibility, particularly for organisations with intermittent internet connectivity. Potential drawbacks include higher cost and complexity in setup and management, since both cloud and local components must be maintained.

The choice depends on your business needs, budget, and IT resources:

Cloud CCTV stores video securely in the cloud, offering instant remote access, AI analytics, automatic updates, built-in access controls, and scalable deployments. Ideal for multi-site organisations, those looking to improve operations via deeper insight, or teams that need real-time access from anywhere.
On-premise CCTV keeps footage locally on DVRs or NVRs. While some businesses choose it for perceived control over data, it often requires more manual maintenance, local backups, and dedicated IT support. On-premise systems are typically better for organisations with limited internet connectivity.
Hybrid CCTV combines cloud and on-premise storage, making use of existing servers yet providing secure, encrypted storage, remote access, and advanced analytics from the Cloud. It is more complex than a true Cloud setup and less cost effective than true Cloud, where servers still are present and need to be maintained.

Choosing the right system involves considering connectivity, scalability, regulatory compliance, and the level of management support you require.

What is Cloud CCTV?

Introduction to Cloud CCTV