Creating user accounts

On the left side, underneath the ‘management’ section, find the ‘Accounts’ tab. Left click.

This will open the accounts page, displaying all accounts which have been created for your site.

In the top right corner of the page, find ‘add account’ button and left click.

This will open the ‘add user account’ window. Input details:

‘Domain@username’ field is asking for the desired username for the new account you’re creating.

(As an example) ‘John.Apple’ is the username you will use to sign in to the new account with.

When selecting the ORG role, be considerate of what the user should and shouldn’t be doing. E.G If the new account is set as an Admin account, the new account will be able to make changes to the CCTV system.

If you wish for the new account to only view CCTV, it’s best to set them as a ‘guest’ role

Ensure you toggle ‘Account active’ so the slider is set right (or green).

In the top right corner of the same window, find the ‘permissions’ tab and left click.

This is where you set group, site and camera access for the new account.

If you wish for the new account to only view specific cameras, under camera access, select the cameras as desired.

Note: If you already have a site clicked under manage site access, all cameras for the selected site will be accessible by the new account as default.

Group or site?

Use groups to conceptually separate cameras and/or sites. Whereas sites are used to group cameras geographically (based on the same location), groups can group cameras and/or sites however you need. Groups also give you better flexibility with account permissions.

Note: Groups must be created first. You can find under this under the ‘management’ section.

Click ‘add account’ button in lower right corner of window.

The newly created account will appear in the accounts list.

Log out and test sign in.