Privacy Policy

SEiNG may collect and use the following kinds of personal information:

• information about your use of this website
• information that you provide for the purpose of registering with the website
• information that you provide for the purpose of subscribing to the website services or SEiNG
• any other information that you send to SEiNG

Using Personal Information

SEiNG may use your personal information to:

• administer this website
• personalise the website for you
• enable your access to and use of the website services and SEiNG platform
• send you marketing communications

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, SEiNG may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

SEiNG will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. SEiNG.cloud will store all the personal information you provide on its secure servers.

Your data within the SEiNG platform

SEiNG involves the use of video and audio capable of collecting personal data; however, this is securely stored within your own tenancy and is not accessed or used by SEiNG.

In cases where we undertake bespoke development projects for customers, we may use data to train our Machine Learning model – but only with the explicit agreement of the customer beforehand.

Deleting your data

We retain your personal data for the duration of your active SEiNG subscription and for 30 days after your subscription ends, unless otherwise required by law. This grace period allows you time to re-subscribe or export any necessary data.

After this 30-day period, your personal data—along with any associated video data or account information—is permanently deleted from our systems.

You will receive a confirmation email once deletion has been completed.

If you wish to request deletion of your data earlier, you may do so by contacting our team.